non-aviation revenues Archives

06Apr

Shireburn exhibiting its airport solution at ACI Conference in Nice, France

Shireburn Software exhibited their Concessionaire Analyzer+ (CA+) software solution from subsidiary company CA Plus Ltd, which enables airports to better manage and improve their non-aeronautical operations.

The renowned annual airport event, ACI Airport Commercial and Retail Conference and Exhibition, took place in Nice, France, from the 3rd till the 5th of April 2017 with recording breaking attendee numbers. It is considered the annual event for our industry where airports, suppliers and industry leaders get together to share insight and experience and discuss current matters that directly affect the non-aeronautical sector.

CA+ is a software tool used by airports to better manage their concessions, replacing excel and manual input of data. It allows airports to control and manage their non-aeronautical revenues, efficiently manage commercial contracts, calculate revenues and bill concessions through a single web platform accessible by multiple users. In addition, airports are also able to automate the process of collecting sales data from concessionaires, and use a BI platform to analyse sales and revenue patterns in order to boost performance.

For more about Concessionaire Analyzer+ click here.

24Mar

Shireburn's CA Plus Ltd acquired by Gentrack

Shireburn exhibiting its airport solution at Passenger Terminal Expo in Amsterdam

Luke Zarb DemajoNews

The renowned annual airport exhibition, Passenger Terminal Expo, took place in RAI Amsterdam, from the 14th til the 16th March 2017.

More than 5,000 attendees from all over the globe visited the exhibition which showcased more than 200 airport suppliers. Shireburn stood out by being one of a handful of exhibitors focusing on the increasingly important non-aviation sector.

For more about Concessionaire Analyzer+ click here.

07Nov

Shireburn’s CA+ wins Kenya Airports tender for Concession Management

Luke Zarb DemajoNews

Kenya Airports Authority (KAA) has chosen Shireburn Group’s Concessionaire Analyzer+ (CA+) software solution to better manage its concession-based commercial business and to help improve their non-aeronautical revenues. KAA manages 11 airports in Kenya.

The 5 year contract was won by CA Plus Ltd, a member of the Shireburn Group, together with its reseller, Eastra Solutions Ltd, a Nairobi based solution provider specialising in systems integration and enterprise IT operations and services.

John de Giorgio, Managing Director of the Shireburn Group, commented that “the African airport market is developing rapidly, with increased investments being made in infrastructure. CA+ will enable these airports to secure their commercial revenues in order to sustain further investment through boosting non-aeronautical revenues.”

The CA+ software continues to gain ground on several continents, and now with this first CA+ installation, on the African continent. Earlier this year the company also concluded contracts with Antigua Airport in the Caribbean and is currently running a number of pilots projects in the Middle East.

Shireburn’s CA+ has established itself as the leader in the airport non-aeronautical software sector, and has grown a network of partners and re-sellers in order to assist with its expansion and implementation. These include partners assisting with projects in North America, Latin America, Caribbean as well as the Middle East and India.

This has also in turn led to a growth in team resources locally, as well as a recent office expansion at SkyParks Business Centre, where the Shireburn Group has increased its office footprint in order to accommodate its growth.

Shireburn’s CA+ solution will enable KAA to collect transactional sales data from each concessionaire even though they are each running their own individual POSs on different platforms. All sales data is then integrated into a single platform, where sales can be correlated with concession contracts, flight data and other operational information through the integrated Business Intelligence and Big Data analytics module. This will provide KAA with a level of insight never before possible, allowing them to assess sales patterns and boost their non-aeronautical revenues through better concession management.

CA+ will provide an overall improvement in the sales data collection process, enabling more efficient automation of contract management and analysis, replacing much of the spreadsheet and manual input of data that today dominates most airport commercial teams. KAA will then be more able to work with concessionaires to further enhance their performance, optimizing non-aeronautical sales and enhancing revenue management improving the position for both concessionaire and the KAA.

KAA opted for an on-premises installation of CA+, and this will include several modules. The CA+ Data Collection module will be integrated with the Flights Module and the BI Module for reporting and dashboards on a web-based platform. The CA+ Revenue Calculation and Billing Module will allow KAA to automate the calculation of revenues due and then integrate with their SAP ERP system for billing purposes, drastically reducing the man hours required to invoice concessions.

David Kabundu, The Managing Director of Eastra solutions limited, commented that “We partnered with CA Plus Limited, because we felt that their products addressed KAA needs and would enable efficient management of their concession-based commercial business”.

Kasaine ole Pertet, the General Manager ICT at KAA, commented that “The Authority is excited to be partnering with both CA+ and Eastra to implement the Concession Management Solution at our main airport – JKIA. The solution will enable KAA to enhance non-aeronautical revenues by having clear visibility of sales transactions on a real-time basis.”

For more information on how airports can improve their non-aeronautical revenues, get in touch here.

About Shireburn Software

Shireburn Software is a software products company, specialising in the development of business software solutions and their support, both locally and overseas. Solutions include accounting, payroll and HR, inventory and retail, eCommerce, business intelligence and document management amongst others. www.shireburn.com

10May

Shireburn wins Antigua Airport contract

Luke Zarb DemajoNews

V.C. Bird International Airport (ANU), managed by the Antigua and Barbuda Airport Authority (ABAA), has chosen the leading Concessionaire Analyzer+ (CA+) software solution, from Shireburn Software’s subsidiary, CA Plus Ltd, to manage its non-aeronautical operations.

ANU is the international gateway to the Eastern Caribbean and beyond with a number of long-haul and intercontinental routes. ANU is the largest Leeward Islands airport handling over 850,000 passengers per year and accommodates over 10 airlines.

Shireburn’s Managing Director John de Giorgio said “We’ve had growing interest from airports in the Caribbean who are recognising the importance of improved management and control of their non-aeronautical sector, and the revenue opportunities this brings, automating many of the processes and gaining the insight to be able to better work with their concessions to enable them to succeed. We are thrilled to be able to assist Antigua with their vision for growth and expansion within the Caribbean”.

Geneva George, Commercial Manager at Antigua and Barbuda Airport Authority (ABAA) also commented on the project. “The ABAA stands firmly behind our motto ‘We Deliver’. In this same trend we are energized to showcase our newly built state of the art V.C. Bird International Airport (VCBIA) terminal and also to be compared with other first world countries in advanced technology. We are excited to partner with CA+. As we embark on this journey, we anticipate that this relationship will bring great rewards for us and our concessionaires.”

This project is part of ANU’s strategy to further boost the contribution made from the non-aeronautical sector.

ANU will be using CA+ to improve sales data collection processes so as to enable more efficient automation of contract management and analysis, replacing much of the spreadsheet and manual input of data that today dominates most airport commercial teams. CA+ will allow ANU to obtain a better insight of sales patterns and to work with concessionaires to evaluate and help improve their performance.

ANU will be fully automating the process of collecting detailed sales data from concessionaires as well as flight details from their operational systems and will be using the CA+ Business Intelligence platform to correlate sales with flight data as well as other operational information. This will enable ANU to measure and analyse sales performance through a number of dashboards and reports on the fly, providing better insights into their sales patterns in order to optimise its retail and food & beverage operations and performance. ANU will also be able to create their own BI dashboards based on performance KPIs.

In addition, CA+ will enable ANU to automate the revenue calculation process, and issue billing, interfacing with their own accounting ERP system. This will provide the airport with a holistic management tool for the entire non-aeronautical sector.

Shireburn will next be showcasing their CA+ solution at the British-Irish Expo in Birmingham, UK, on the 8th and 9th June.

Building on their success in the local market, Shireburn continue to impress with excellent customer and support services whilst offering intelligent business solutions that help businesses succeed in their respective markets.

About Shireburn Software

02May

Shireburn interviewed at Airports Exhibition in Germany

Luke Zarb DemajoNews

Shireburn Software’s Managing Director John de Giorgio interviewed at Passenger Terminal Expo 2016 in Cologne Germany.

Shireburn were exhibiting their Concessionaire Analyzer+ (CA+) software solution from subsidiary company CA Plus Ltd, which enables airports to better manage and improve their non-aeronautical operations.

Shireburn stood out by being one of a handful of exhibitors focusing on the increasingly important non-aviation sector.

For more about Concessionaire Analyzer+ click here.

11Mar

Shireburn wins London City Airport contract

Luke Zarb DemajoNews

London City Airport (LCY) has chosen the leading Concessionaire Analyzer+ (CA+) software solution from Shireburn Software’s subsidiary, CA Plus Ltd, to manage its non-aeronautical operations.

Award-winning LCY, situated on the east side of London, and the only airport to be situated actually in London, is a fast growing airport dedicated to providing routes and services essential to the needs of the business traveller. Its proximity to central London makes it a focal transportation point for those wishing to obtain quick access to London’s financial, business, government and main shopping districts. In 2015, airport passenger numbers exceeded 4 million and this number is expected to rapidly grow over the coming years.

Shireburn’s Managing Director John de Giorgio said “like many other airports of varying sizes, LCY places much emphasis on the improvement of non-aeronautical revenues in order to boost profitability. We are thrilled to be working on this project with London City, an exemplary fast growing airport that is achieving international recognition at a steady pace as witnessed by its recent acquisition.”

LCY will be using the CA+ solution to improve sales data collection processes so as to enable more efficient automation of contract management and analysis, replacing much of the spreadsheet and manual input of data that today dominates most airport commercial teams. It will allow them to obtain better insights on the sales patterns and to work with concessionaires to evaluate their performance.

WH Smith at London City Airport — Retail Outlets at London City Airport

LCY will be fully automating the process of collecting detailed sales data from concessionaires as well as flight details from their operational systems and will be using the CA+ Business Intelligence platform to correlate sales with flight data as well as other operational information. This will enable LCY to measure and analyse sales performance through a number of dashboards and reports on the fly, providing better insights into their sales patterns in order to optimise its retail and food & beverage operations and performance.

Simon Potts, Director of Non-Aviation Revenue at London City Airport said: “Technology has become increasingly important across all areas of the business, to improve processes and customer experience. CA+ will help us to work smarter, to understand what our passengers want from retail and F&B and how we can optimise services.”

CA+ will be showcasing their solution at Passenger Terminal Expo 2016 in Cologne, Germany, between the 15th and 17th March as well as ACI Airport Commercial and Retail Conference and Exhibition in Helsinki, Finland, between the 11th and 13th April.

About Shireburn Software

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