The Retail Advantage

The year was 1900. Two salesmen set off looking for opportunities to sell shoes in the far reaches of the world. After a few weeks that they’d been gone, the first salesman sends a telegram back; “Situation is hopeless! Nobody wears shoes here”. The second salesman, however, wrote quite a different message – “Glorious opportunity! They don’t yet have any shoes here”.

Making the most out of market opportunities requires the right perception – a product of both knowledge and creativity. Knowledge, in an ever-changing world, is one of the most valued assets sought by businesses in any market. It allows for measured risks and informed decisions – two of the most important ingredients in a successful business.

Cracking the Maze Code

Data has changed the face of how businesses operate in any given market. Acquiring and using data is the holy-grail for businesses where competition for the customer’s attention is stronger than ever. Having operational data gives businesses the competitive advantage needed to learn and adapt to the changing needs of the market, iterate and succeed.

Business software can allow a wealth of data to be gathered and processed, providing businesses with the automation and opportunities to expand in a digitized world. Through different software and hardware components, the entire process can be automated and optimized saving the business money and increasing market accessibility.

Much like a team’s effectiveness can be measured by their ability to communicate with each other without bureaucracy, software and data should be able to communicate with each other flawlessly in a way that only systems built to work with each other can.

Many systems are localised for the Maltese market as an after-thought, leading to expansion restrictions, bugs and compatibility issues.

A Local Solution built for the Local Market

In the retail sector, Shireburn Software has made great strides in both the local and international markets when it comes to offering a modular, end-to-end solution. From single-location stores, through chains and franchises, shopping malls and airports with hundreds of stores, Shireburn caters for every commercial setup at the right price point with all of the required options to expand operations when needed.

Shireburn’s POS is the front-end component of the retail solution, providing a configurable Point-of-Sale solution with an easy-to-use interface optimised for touch screens and bar coded products. It offers all of the functions required to run and promote your business including a built-in punch clock for recording staff attendance, promotional and discount schemes. It is also internet-ready allowing you to check stock levels for an item across multiple stores in real-time.

Complementing the POS solution, Shireburn also offers a stock management solution that has been designed from the ground up to work seamlessly with the rest of the Shireburn Business Suite. With sales, purchasing, distribution and inventory modules available as required, it offers complete control over the entire process whilst remaining cost-effective and modular enough to grow with your business. Since it is designed for the Maltese market it is also fully compatible with local laws including tax, shipping and other reporting requirements and is supported by our local team.

As your business expands online, Shireburn’s eStore provides real-time connection to Shireburn’s Inventory Management system ensuring you never miss a sale whilst developing your customer’s trust in your business as a dependable and trust-worthy choice. This greatly reduces your workload allowing you to focus on running your business.

Tying it all together is Shireburn Business Intelligence that runs ad-hoc and pre-set reports and graphical dashboards on real-time data giving you the insight and information required to make decisions right when it matters most.

Shireburn’s retail solution offers a true 360 degree, multi-channel solution ensuring that the entire process is catered for without hindering the data process flow or profit whilst supporting you in boosting your business’s performance.

Contact us if you’re looking to improve your retail revenues.

As first published in Money Magazine May 2015 issue 30. Click here to view e-mag.


Holiday Season in Retail

The holiday season is a time for family, good food and showing your appreciation to loved ones and friends with gifts and cheer.

Online retail is fast becoming an important and essential source of revenue, generating high sales figures year over year.

Our team looked at the figures to see what opportunities are available to businesses looking at making the investment and joining the eCommerce world.

Holiday Retail




Winedrop.com celebrates 1st anniversary – powered by Shireburn eStore

Winedrop.comSupermarkets (1960) Ltd, local franchisers for the Marks & Spencer brand, recently celebrated the first year anniversary of its online shopping portal www.winedrop.com, held at M&S Kitchen in Sliema, in collaboration with Shireburn Software.

Utilising Shireburn’s eStore solution, winedrop.com promises an enjoyable online experience. Products can be easily located through different searching functions, the Wine Finder; where one can search for wines based on pre-defined criteria, such as Country of Origin and Wine Type. The direct integration with the company’s central stock system framework also ensures up to date pricing and quantity management. Winedrop.com also features the Refer a Friend Concept where customers are rewarded for referring the website to others.

Winedrop.com today includes an even wider catalogue of Marks & Spencer food and wines. The full Christmas hamper collection is available online. Free delivery across all Malta and Gozo is offered with purchases above €35. A Click & Collect concept is also available for customers who are not available during delivery hours, whereby the order can be placed online and paid for, and then simply collected from one of Winedrop’s shopping destinations at one’s convenience. These include Marks and Spencer outlets in Sliema, Valletta, Bay Street and Tigne, as well as the recently launched pop up stores at The Atrium, Mriehel and Daniels Shopping Complex, Hamrun.

All orders can be paid for by Credit Card or using a Paypal account, ensuring online customer security.

Shireburn eStore, the solution upon which winedrop.com is built, provides Marks & Spencer and other retailers and B2B suppliers with a fully integrated online commerce solution directly linked to their inventory and accounting systems. This greatly reduces administration workload and duplication of data entry, with one streamlined backend solution for both the physical shops as well as online portals.


Shireburn eStore drives Gibraltar retailer

Beacon Press eStoreThe Beacon Press, a leading stationery and office furniture retailer in Gibraltar, has launched their first online commerce website, based on the Shireburn eStore software solution.

The Beacon Press, which since 1988 has provided the Gibraltar market with stationery, office products and furniture, had been utilising Shireburn’s inventory and accounting solutions for a number of years. When they decided to take their business online, the readily integrated Shireburn eStore platform was the most natural progression.

The Beacon Press currently operate a retail shop and a warehouse, both of which supply to the Gibraltar peninsula. Beaconpress.gi will now be providing more comfort 24×7 to its customers with online orders and deliveries.

“We had to launch ourselves online with a solution that would integrate directly with our sales, inventory and finance in order to have a single point of data entry and automated stock control levels. So we naturally approached Shireburn to use their eStore software solution after having used their Inventory and Finance systems for so long,” commented Mr. Alfred Vasquez, Director of The Beacon Press.

John de Giorgio, Managing Director of Shireburn Software stated “We’re chuffed to have The Beacon Press on board. Shireburn’s eStore is used by a number of retailers and B2B suppliers, including Golden Gate and Retail International’s Winedrop.com, which delivers Marks & Spencer goods locally, amongst others. These sites have seen reduced workload due to the high degrees of integration to the Shireburn inventory and accounting solutions after they converted from stand-alone websites using Excel, to Shireburn’s eStore solution.”

About Shireburn eStore

Shireburn eStore enables users to extend their operations online both for B2C and B2B sales, directly integrated into their operational, inventory and accounting system with single point of data management for stock details, orders, payments, and more. Shireburn eStore allows businesses to extend their sales reach while maintaining low operating costs and high degrees of efficiency.

To find out more about Shireburn’s eStore, visit www.shireburn.com/eStore, send an email to info@shireburn.com or call 2131 9977.


Marks & Spencer launch new eStore by Shireburn Software

Winedrop.comMarks & Spencer Winedrop.com have launched their new e-store built and designed by Shireburn Software.

Through the new online shopping portal, customers can choose from a large variety of wines, spirits, minerals and food, as well as seasonal hampers and gifts for every occasion.

The newly launched M&S Winedrop.com is designed to achieve a high level of integration and automation between the company’s Shireburn-based inventory and financial systems, ensuring that online sales processes are a natural extension of their existing inventory and financial controls with reduction in duplication of effort and data entry. This benefits the customer with real time stock inventory information and an overall better online service process.

Shireburn eStore was chosen for this project allowing M&S to extend their operations online both for B2C and B2B sales, directly integrated into their operational data with single point of data management for stock details, orders, payments, and more.

Stefan Balzan, Marketing Executive for M&S commented “Shireburn eStore was the most cost effective and practical choice for us. Their solution created a deep integration with our stock system and with this in place, we could focus on customer experience on our site whilst ensuring an efficient delivery system. The Shireburn team were always very helpful, supporting us in every possible way”.

Shireburn Software are leaders in offering multi-channel business management solutions with a 30 year track record of solutions customised for the local market.


Golden Gate launches new eStore powered by Shireburn Software

Golden Gate eStoreGolden Gate stationers and printers recently launched their new eStore powered by Shireburn Software – a faster, easier and far more cost-effective way of doing business.

The good news for businesses in Malta is that they can source all their office supplies, printing requirements and self-inking stamps from an eStore that has been built and designed with the end user in mind, backed by a company with over 60 years’ experience in B2B stationery and powered by the latest software.

Golden Gate has, in fact, been offering online shopping since 2007. As part of its 60-year celebrations, the company embarked on a rebranding exercise that included the development of its second- generation eStore.

Having recognised the importance of technological advances, Golden Gate continued to invest heavily in providing customers with the latest technology available to continuously provide a better service.

To maximise the eStore’s potential, the company’s IT system was re-built, enabling the direct and automated link between the e-store, inventory and accounting systems.

Shireburn Software, a Maltese company established since 1983, which consists of a team of over 30 professionals, was awarded the project of developing the new eStore, utilising its state-of-the-art eStore software fully integrated with Shireburn Inventory Management System (SIMS) and Shireburn Financial Manager (SFM).


Read more about the Shireburn e-Store