While document management conjures up images of mounds of paper needing to be organised, the almost universal use of computer systems to create documents nowadays has widened the scope of document management from its foundations in imaging solutions.

In addition, documents usually exist as a part of a process and at Shireburn we believe that management of documents needs to be undertaken as a part of the management of the process itself that is creating or using the documents.

Think of correspondence and think how more valuable it would be if the documentation was stored "tied" to the people, project or process you are corresponding about. Think of documentation relating to an insurance claim process and see document management in the context of the claims workflow.

Shireburn excels in being able to develop solutions which place document management in the context of the process that it relates. In addition to having experience in configuring document repository solutions such as IBM's Lotus Domino.Doc, Shireburn is skilled in developing solutions moulded round a workflow.

See also the details of our Business Tracker solution which places e-mails, letters, faxes, SMS's, proposals etc in the context of a CRM solution.

Also look at how Doc.Tracker can be used as a generic document repository.