Concessionaire Analyser+ & Airport. POS
Retailing Solutions for Airports
Shireburn Software’s Concessionaire Analyser+ (CA+) is a software solution that allows airport terminal operators to manage the retail activities of concessionaires at a time when they increasingly rely on retail spaces for the maximisation of revenue.
The Shireburn CA+ allows sales data from concessionaires to be centrally collected analysed, reported on, audited and used for invoicing of revenue-sharing concessions. CA+ enables the analysis of the business intelligence regarding retail activities in the airport allowing you to assess values of spend by carrier, route, day of week, time of day, location in retail space etc. This enables the terminal operator to better negotiate with both carriers and concessionaires and to optimise the retail mix within the airport.
Concessionaire's sales data is able to be fed into the CA+ in any mix of two ways:
- via interfaces - concessionaires continue to use their existing POS solution which they then interface to the CA+ using a number of methods (including direct integration using web services, downloading of structured files or even through Microsoft Excel with levels of automation to suit the concessionaires’ IT systems.
- via Airport POS - terminal operators have the option of deploying Airport POS, a POS solution designed specifically for the airport retailing environment which has integration points with Flight Information Data Systems (FIDS).Concessionaire's sales data is able to be fed into the CA+ in any mix of two ways:
- via interfaces - concessionaires continue to use their existing POS solution which they then interface to the CA+ using a number of methods (including direct integration using web services, downloading of structured files or even through Microsoft Excel with levels of automation to suit the concessionaires’ IT systems.
- via Airport POS - terminal operators have the option of deploying Airport POS, a POS solution designed specifically for the airport retailing environment which has integration points with Flight Information Data Systems (FIDS).
Terminal operators can allow any mix of concessionaires using their own system or Airport POS. In addition to providing the FIDS integration, Airport POS allows a terminal to provide a chargeable managed service to the concessionaire for the leasing of the space inclusive of the IT infrastructure. In this way concessionaires do not have to worry about support and maintenance of the infrastructure which becomes the responsibility of the airport operator who would rapidly change faulty hardware so as to maintain high levels of availability.
Retailing Solution for Airports.
Implementation of Shireburn’s
Concessionaire Analyser Plus provides stakeholders with the following benefits:
- Monitoring of Sales - The ability of the airport operator to ensure monitoring of sales effected by the retail outlets.
- Statistics - The capability of the operator to access sales statistics by flight/route, time of day etc.
- Centralised IT Services – The opportunity for centralisation of support and IT service provision by one contractor rather than each concessionaire having its own IT contractor.
- Customised Needs – The ability to implement specific requirements such as interfacing to flight information management systems into one standard system.
- Fully functional POS capabilities – The optional ability to impose one uniform Point-of-Sale system across all or a range of concessionaires.
- Easier Uploading & Downloading – The availability of various technical solutions for uploading inventory details and configuration settings as well as the downloading of sales and audit information.
- Ease of Updating – The solution allows updates to the software to be centrally deployed and pushed out to selected shops.
See a full solution
Architecture of the Concessionaire Analyser Plus & Airport POS or
view an airport retailing case study of this kind of installation.
Shireburn’s Retail Concessionaire Analyser Plus offers the following functionality
- The deployment of a centralised secure database to receive details of all transactions from all concessions allowing:
- Billing for concession fees by the operator
- Analysis of sales performance by concession, by flight, by time of day etc.
- Extensive reporting
- Optional deployment of standard POS software in concessions supporting both product retail activities as well as catering establishments
- Integration with credit card payment clearance modules supporting EMV (Chip & Pin) facilities (customised bank specific implementation required).
- Support for promotional schemes such as buy-one-get-one free etc
- Cash reconciliation as well as multi-currency and multi-payment method support
- Management airline payment vouchers in case of delays
- Integration to Flight Information Systems
- Security sub-system to allow granting of limited functionality to users of different access levels
- Automated updating of POS sales and audit data to the centralised database
- Secure access by concessionaires to their data (and only their data) within the database (over a TCP/IP connection) to allow downloading of sales transactions and uploading of stock details, pricing, user rights and POS configuration options etc